Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from designsbysa.com (the “Site”).

 

PERSONAL INFORMATION WE COLLECT

 

When you visit the Designs By Euphoria website, certain information related to your device, including information about your web browser, IP Adress and time zone is collected. To add with this, as you browser our site, we collect information about certain web pages or products you view, what site searches you make, as well as your scrolling behaviours and the way you interact with our site.

 We collect Device Information using the following technologies:

- “Log files” track actions occurring on our site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse this Site.

Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.

 When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

 Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

- To use for targeted advertisements or marketing communications we believe may be of interest to you.

 We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns). We may also use device information in targeted / retargeted advertising.

We may send you emails about our store, new products and other updates once we are given your email adress. This requires your information to be transferred to a third party email marketing application / s. You can opt out at any time by unsubscribing to any emails from us once you do receive them.

 SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

 

For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

 We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Shopify

Our store is hosted by Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and general Shopify application. They store your data on a secure server behind a firewall. By agreeing to our terms of service, privacy policy and cookie policy, you also agree to Shopify privacy, cookie policy and terms of service.

 Data is collected and stored in Australia, but data is also transferred and stored in data centres across North America. If you live in the EU, it is important to know that your personal data will not only be stored in the EU but transferred to Australia and data centres in North America, including the U.S.A and Canada. Your personal data will still be transferred and store in a safe and secure way. Read more below:

 Read Shopify’s privacy policy here: https://www.shopify.com/legal/privacy

Read Shopify’s Cookie Policy here: https://www.shopify.com.au/legal/cookies

Read Shopify’s terms of service here: https://www.shopify.com/legal/terms

 

Payment:

If you choose a direct payment gateway to complete your purchase (Eg: not through paypal but through debit / credit card) then Shopify will store your credit card data. It is encrypted through the payment card industry data security standard (PCI – DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 Your purchase transaction data is stored as long as necessary to complete your purchase transaction. We hold order information such as what you have purchased, date of your purchase, address, full name, phone number, email address, shipping tracking numbers etc. We hold this information for our records. You may contact us requesting Designs By Euphoria to delete it.

 Third Party Services 

In general, the third party service providers, such as payment gateways and other payment transaction processers, have their own privacy policies in respect to the information we are required to provide to them for your purchase related transactions or marketing related activities.

 For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

 In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. We do not take responsibility of your data when it has been transferred to a third party, your data is then subject to their laws of the jurisdiction(s).

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclose under the United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy and Cookie policy or our websites terms of service. 

Third Party Advertisers

 Google Ads – Google Ads can be shown to you when you visit our website and after you leave. We may show you these ads to you via remarketing / ads on youtube / ads in your browser sidebar / sidebar or your emails / google shopping when you search for kaywords etc. For more information about Google Ads, read the privacy and cookie policy https://policies.google.com/privacy

 Google may select advertising based on information about your computer or device, such as your device model, browser type, or sensors in your device like the accelerometer.If you wish to find out more, you can read the following:

https://policies.google.com/technologies

https://policies.google.com/technologies/privacyguide

https://policies.google.com/technologies/retention

https://policies.google.com/technologies/anonymization

 

 Search Ads 360 – Formally known as double click ads. This is googles ad manager and googles marketing platform. https://policies.google.com/privacy?hl=en

 

Facebook: https://facebook.com/settings/?tab=ads

Google Ads: https://google.com/settings/ads/anonymous  

Links:

When you click on links in our store or blog, they may direct you away from our website. We are not responsible for the privacy practises of other sites and encourage you to read their privacy and cookie policies.

Security:

To protect your personal information, we take reasonable precautions and follow industries best practises to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirments and implement additional generally accepted industry standards.

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Data Privacy Officer – email: info@designsbyeuphoria.com with subject data privacy.

 

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

AGE OF CONSENT
The Site is not intended for individuals under the age of 18. In order to shop, use and provide your email address, payments etc to Designs By Euphoria, you confirm that you are over the age of 18, or have parental / guardian consent to provide us with those details for order processing and marketing purposes. We sell items that contain small pieces and should only be purchased by adults who understand and take responsibility of keeping small jewellery and other items from the Designs By Euphoria store away from children.

 

CHANGES TO POLICY
Designs By Euphoria reserves the right to update and change this privacy policy and other plocies on their website at any time. It is solely up to the user to regular review this privacy policy and other policies on this website.

 

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@designsbyeuphoria.com